Built in Nairobi.
Built for Africa.
Hisani started as a question: why do businesses in Nairobi have to use software designed for New York or London? The tools built for Western markets either do not fit, cost too much, or break when the internet drops.
We built the first version of Hisani for a single retail client in 2019. It was a POS that worked offline, printed KRA-compliant receipts, and talked to M-Pesa. Nothing revolutionary — except that it actually worked for how Kenyan businesses operate.
Word spread. More clients, more industries. Healthcare clinics needed patient management. Hotels needed front desk and F&B. HR teams needed payroll that understood NHIF, NSSF, and the Housing Levy. Every module we built was driven by a real business problem — not a product roadmap created in a boardroom.
Today, 40+ businesses across Kenya, Uganda, and Tanzania run on Hisani. Some are single-outlet shops. Some are multi-branch enterprises. What they have in common is that they needed software that spoke their language — and we built it.
We are not done. The vision is an operating system for every business on the continent: one platform, every module, always-on, built right here.
Mission
To give every African business access to enterprise-grade software that works for how they actually operate — not how Silicon Valley thinks they should.
Vision
The operating system for African business — one platform powering finance, operations, and people across the continent.
Name meaning
Hisani (هساني) is a Swahili/Arabic word meaning kindness or generosity. It reflects how we believe business software should feel: helpful, generous with support, and respectful of your time.
Our Journey
First version of the Hisani POS built for a single retail client in Nairobi.
Expanded to hospitality and healthcare verticals. Offline-first architecture shipped.
HR & Payroll module launched. M-Pesa payroll disbursement added.
First 10 enterprise clients. Queue management system deployed.
40+ businesses on the platform across Kenya, Uganda, and Tanzania.
Platform rebuild for scale. Partner program launched. East Africa expansion.
Values
What we actually believe
Local by design
We build for M-Pesa, KRA iTax, NHIF, and intermittent connectivity first — not as an afterthought. African businesses deserve software that fits them, not software they have to fit around.
Radically useful
Features exist to solve real problems. We ship less and make it work better. A cashier who has been on the system for 10 minutes should not need a manual.
Always available
Offline-first architecture means the POS keeps running when the internet drops. Your business does not pause for infrastructure.
Support that picks up
When something goes wrong at 8pm, you reach a person. Our team is in Nairobi, in your timezone, and resolves most issues same-day.
Transparent pricing
No per-module fees. No surprise bills. One subscription, the whole platform. You should be able to plan your costs without calling us.
Long-term relationships
We measure success in years of use, not signups. If a client leaves, we want to know why — and we use that to build something better.
Want to be part of the story?
We are always looking for builders, sellers, and support people who care about the work.